05/12/2021 The situation of uncertainty, change in routines or habits, and the decrease in personal and collective resources to deal with them, have caused emotional exhaustion in the population.
The burnout worker syndrome or also known as burnout refers to a situation of great work stress, manifested through physical and mental exhaustion that affects the self-esteem and personality of the person, which is directly related to a work demotivation and a decrease in labor productivity.
The pandemic situation has generated uncertainty, as well as a drastic change in routines, habits, and the decrease in personal and collective resources to cope with them, have caused emotional exhaustion, not only due to the occupational burnout syndrome, but also to cadres of anxiety, depressive, or anxious-depressive, which can often overlap.
In addition, a large part of the population has seen their employment situation modified, either due to the closure of their businesses, the loss of the same or due to adaptation to teleworking. According to the Sanitas Study on emotional well-being, 42% of the population that teleworked during 2020 had their emotional well-being affected. This is the consequence of various situations, among them it stands out that 52% of the workers affected by telework felt sadder and more apathetic due to the decrease in social relations. On the other hand, for two out of ten Spaniards, converting the home into a workplace while making it compatible with having children at home has caused emotional well-being to be affected at many times. Regarding productivity, almost four out of ten Spaniards say that they have not adapted well and that they need face-to-face work to develop their full potential.
“The pandemic situation has increased stress levels in all professions. Uncertainty, the drastic change in routines, habits, and the decrease in personal and collective resources to deal with them have caused emotional exhaustion, not only due to work-related burnout syndrome, but also to anxiety, depressive, or anxious-depressive pictures. ”, Says Andrés Córdoba, psychologist at BluaU de Sanitas.
Burnout is a syndrome that can lead to other health problems, therefore, it is important to know how to identify and treat it. “Among the consequences are a greater risk of suffering from other psychological disorders, an increase in absenteeism from work, difficulty in working as a team, an increase in labor mobility, decreased productivity, memory and learning alterations or in some cases it may derive in substance abuse ”, explains the BluaU de Sanitas psychologist.
It is important that people who detect a greater sensation of stress derived from work go to the specialist. Professional help in these cases can reduce and even make this syndrome disappear. “To prevent this, it is recommended to set limits on schedules, keep daily sleep, eating and physical activity habits adjusted, and perform pleasant activities on a daily basis to disconnect,” concludes the Sanitas specialist.
In turn, teleworking has many advantages if it is managed correctly. Among the tips to establish a good telework routine, Andrés Córdoba details: “it is important to prepare a workspace at home, as similar as possible to the one we have in our office, with furniture and light conditions appropriate to the activity that we will develop. On the other hand, create a routine establishing a time to wake up and go to bed that allows to regulate sleep and rest cycles. Finally, it is essential to establish screen-free zones and hours, once work is finished it is convenient to carry out activities that do not involve using technology to disconnect and give our eyes, ears and brain a break. The reading of physical books, the elaboration of crafts or the exercise will help to concentrate better the next day ”.
Increase in requests for psychological help
The Sanitas Study of emotional well-being indicates that a third of Spaniards affirm that the year 2020 has had a direct impact on their emotional well-being. In fact, this resulted in an increase in psychology consultations. Last year Sanitas carried out more than 55,000 psychology video consultations, which means multiplying by 17 those carried out in 2019 when just over 3,200 were registered. In addition, in the months of January and February 2020 prior to the pandemic, 800 digital psychology consultations were registered, in the same months of 2021, in the midst of the fourth wave, the insurer registered more than 15,800 video consultations in this specialty.
Last year, given the relevance that emotional well-being began to have for the population, Sanitas created the digital complement BluaU Mente Sana, a new product, in addition to the health policy, focused on mental health care that offers digital access to a team of specialized psychologists, with unlimited sessions, with protocolized programs, and with the option of accessing personalized professional help by phone or video consultation.
In addition, Mente Sana incorporates all the digital advantages of the company such as video consultation with specialists in all specialties and 24-hour emergencies, personalized and exclusive health plans, or physiotherapist at home, among others. This product has already been contracted by more than a thousand clients, 40% of the registrations are between 30 and 50 years old, and 60% are women, which coincides with the fact that men and those over 50 are more reluctant to seek professional help for emotional care.